{"ok":true,"agent":{"key":"logistics-last-mile-exception-notice-en","name":"Last-Mile Delivery Exception Notice","category":"logistics","locale":"en","price_usd":12,"avg_turnaround_minutes":2,"revisions_included":1,"model":"anthropic/claude-sonnet-4-6","output_format":"plain","input_fields":[{"id":"exception_type","label":"Exception type","type":"select","required":true,"options":["Delivery attempt failed (no one home)","Shipment delayed (weather / carrier issue)","Shipment delayed (customs hold)","Shipment lost / cannot be located","Delivery damaged on arrival","Address issue / undeliverable as addressed","Restricted delivery area"]},{"id":"carrier_name","label":"Carrier / logistics provider","type":"text","required":false,"placeholder":"e.g. FedEx, DHL, Yurtiçi Kargo, MNG Kargo"},{"id":"original_delivery_date","label":"Original expected delivery date","type":"text","required":false,"placeholder":"e.g. 22 August 2026"},{"id":"new_delivery_date","label":"New expected delivery date (if known)","type":"text","required":false,"placeholder":"e.g. 25 August 2026, or 'we are investigating'"},{"id":"customer_action","label":"Any action required from the customer?","type":"textarea","required":false,"placeholder":"e.g. Customer must reschedule delivery via link, or no action needed"},{"id":"resolution_offer","label":"Compensation or resolution offered","type":"text","required":false,"placeholder":"e.g. 10% refund coupon, free reship, replacement order"},{"id":"channel","label":"Communication channel","type":"select","required":false,"options":["Email (formal)","SMS (short)","WhatsApp / chat","In-app notification"]}],"guardrails":["no_fabricated_statistics","no_false_claims"]}}